synecdochic: torso of a man wearing jeans, hands bound with belt (Default)
[personal profile] synecdochic
(For linking to when I post circle signups.)

Unless the package weight goes over 13 oz, I ship first class mail both domestic and internationally. Postage is printed through PayPal. Domestic folks get a delivery confirmation/tracking # through PayPal. International folks get a shipping notice through PayPal with your customs #, which functions as a limited tracking #. (It will update until it leaves the US; after that, it depends on your country's postal system and whether they have reciprocal tracking with the US.)

Any package that goes over 13 oz -- in practice, 75 or so decants and/or 8 or more half/full bottles -- has to be sent Priority, not first class. Domestically, I use a small priority flat rate box; internationally, I check which would be cheaper (small flat rate, use-your-own-box, or splitting the shipment into two packages of less than 13 oz and shipping them both first class).

I ship in new bubble mailers with plenty of bubblewrap (recycled if I have it, otherwise new). Unless you tell me not to include them, all packages will include tea in individually foil-wrapped bags and candy in individually wrapped packets.


Unless otherwise specified, the following shipping rates from me take effect for new circles started after 1 Jan 2016:

To the US:

$4 for most packages
$7 for any package including 8 or more half/full bottles (sent priority flat rate)

To Canada *:
$4.50 for most packages
$6.50 for anything 8-13 oz
Variable for anything over 13 oz (must be sent Priority)

To the rest of the world *:
$5.50 for most packages
$7.50 for anything 8-13 oz
Variable for anything over 13 oz (must be sent Priority)

* International folk: To save you money (at least $10 per package), I ship using first-class mail using Large Envelope rates/postage. This does run the risk of running into a post office employee who's a stickler for the rules: technically, Large Envelope shipping is not supposed to be used for anything more than 3/4" in thickness or anything with a variance in thickness more than 1/4". There is a chance, albeit very small, that a package will be returned to me for insufficient postage if someone in the process decides to be a hardass about it. If that happens, I'll need to charge you shipping again and reship it at Package rates.

If you'd like to avoid the (very small) chance of that, you can pay Package rates to begin with. Those would be:

To Canada:
$11

To rest of world:
$15



synecdochic: torso of a man wearing jeans, hands bound with belt (Default)
[personal profile] synecdochic
Got the shipping notice today for the Crimson Peak orders! I was actually not expecting that yet...

Going by previous transit times, they should be here Friday or Saturday. I'll try to get them decanted and out the door by beginning of next week, although I haven't done labels or prep yet, so it may be an extra day or two.

* If you are in the Anniversary or Great Pie Debate circles: I did not charge you shipping for those, so I'll hold your Crimson Peak decants for those unless you tell me otherwise.

* If you're planning on signing up for Yules when they drop, and want me to hold Crimson Peak to ship with those, let me know -- it's not at all a problem to hold things, I just need to know before I start packing and shipping.

Meanwhile, my running tally of accounting says that the usual minor loss I run circles at (not counting frimps or freebies, which I account for separately) has been getting a bit larger lately -- the USPS has increased their rates slightly, plus most of the supplies (vials, labels, pipettes, bubble mailers) I've been using have also gotten more expensive and PayPal fees, which I don't include in calculations, are killing me. So, starting in 2016 (ie, not the Yules circle, but anything after that), I'll be increasing prices slightly across the board for both shipping and decants:

Shipping:

* In-US shipping will go from $3 to $4. (For the weights we're working with, the USPS charges between $2.15 and $2.75; the extra is for the cost of bubble mailers, bubblewrap, the peel-and-stick shipping labels that are expensive but save me hours while shipping, and printer ink.) Shipping to Canada will be $8 for up to 15 decants and $10 for 16 or more decants or any order that has a half/full bottle. Shipping elsewhere in the world, other than Australia, will be $8 for up to 5 decants, $10 for more than 5 but fewer than 15, and $12 for 15 or more decants or any order that has two or more half/full bottles. Shipping to Australia will be $8 for up to 5 decants, $10 for more than 5 but fewer than 15, decants, $12 for 15 or more decants or any order that has 1-3 half/full bottles, and $14 for any order with 4 or more half/full bottles. (The price points by weight are slightly more expensive to Australia and the glass of the bottles is heavy; sorry, folks! I know the exchange rate is killing you right now.)

As always, any package that goes over 13 oz has to be sent Priority instead of First Class. In practice, that tends to mean any order with 7-8 half/full bottles or more. Domestic priority is $6.50 ($5.25 for the flat rate box; $1.25 for the supplies); international priority depends on the destination but usually runs around $26. For international packages that are over 13 oz, I do check whether it's cheaper to use my own box instead of a flat rate box (which it often is) or cheaper to break the shipment up into two first class packages under 13 oz (which it often is); I'm also perfectly willing to hold half/full bottles and add-ons for a few circles (and send the actual decants for you to test) until we fill up a flat-rate box and save you some postage that way. (I currently have four bags of stuff I've been holding for [personal profile] lindra for a few while, for instance.) I charge international priority at actual cost, just rounded up slightly, because if y'all are paying that much for shipping I can give you a break.

I've posted a much neater shipping cost price sheet that I'll start linking to in circle signups.


Decants:

* Decants for bottles that are $23, which have been $4, will go to $4.25. (Six slots in a $23 bottle is $3.83/decant; the extra goes for pipettes, vials -- $.15 per vial, up from $.13 per vial since last I bought them -- and labels, which have gotten crazy expensive for some reason.)

* Half bottles for bottles that are $23, which have been $11.50, will go to $12 -- I've been charging actual cost for those, but the extra $.50 will go to hopefully finding some 1-dram bottles that don't fucking leak everywhere, which I haven't been able to do yet, sigh. (Or to cover the cost of the vials if I have to send them in vials.)

* Decants for bottles that are $24, which heve been $4.25, will go to $4.50. Half bottles will go from $12 to $12.50.

* Decants for bottles that are $26, which have been $4.50, will go to $4.75. Half bottles will go from $13 to $13.50.

(Basically, all decants will get a $.25 price increase, and half bottles will go from "actual cost" to "actual cost plus $.50". Full bottles will stay at actual cost.)

Sorry about the increases, folks! I really don't mind running at a slight loss (it's inevitable, especially with bottles that don't fill completely) because I do benefit from doing this, but as circles get larger and more frequent and supplies get more expensive, I do need to tighten things up a bit, especially since we're saving up to redo the kitchen next year. :)

And finally, I've also updated the leftovers sale with the definite Weenie and Lilith rejects. (Sarah and I are hella behind on testing stuff, but those are the ones we know we don't want!) As always, holler if you want something and I'll ship with your next decant order.
synecdochic: torso of a man wearing jeans, hands bound with belt (Default)
[personal profile] synecdochic
1) I'm now current on everything and have no outstanding orders with the Lab. I'm taking a few weeks off before going back to the Gaiman GCs.

2) I've had a rash of reports from the last wave of circles that the 1-dram bottles I was using for half bottles (where I had more half bottle orders than Lab bottles ordered) have been leaking, so I'm going to have to throw out the bottles I have (eating the not insubstantial cost of them) and continue issuing refunds to people whose shit leaked in transit (eating the cost of that). (I'm going to try to get a refund from the supplier for the bottles, but I doubt I will.)

A lot of other factors have made dealing with half bottle orders a pain. For at least the forseeable future, I will not be taking more half bottle orders than there are number of bottles being ordered, minus one. If more people want half bottles than that, I'll convert the order to three decants, in decant vials, at least until such time as I can get vials I'm confident in.
synecdochic: torso of a man wearing jeans, hands bound with belt (Default)
[personal profile] synecdochic
Also, an announcement, shipping-wise: I've reconciled my "what I charged you" vs "what it actually cost to ship" and I don't think there's anyone else I need to refund money to, but if you think I overcharged you, let me know and I'll check it.

I've realized, however, that I've been pretty systematically undercharging for international shipping -- the difference between what "what you ordered" and "what I send you" is on me, but switching to more durable (and heavier) padded envelopes and the more convenient (and also heavier) peel-and-ship address labels has meant packages go over the 2oz ($7.16) weight at only three to five decants, depending on how much bubble wrap we use when packing them, instead of the eight-to-ten it was previously.

The last few circles have also been pretty large, in terms of number of decants people have been ordering, because of large updates. This has resulted in a few cases of the domestic postage costs eating into the $1 shipping-and-handling charge (which covers supplies like mailers, tape, peel-and-stick labels, etc).

So, starting with the next set of circles, I'm going to be raising my shipping costs a little:

* International shipping will change to a flat $10 for most orders. (That's the $8.88 for the 3-to-6-ounce international first-class mail rate, plus the $1 in shipping/handling charge that's built into the domestic postage, and rounding up the twelve cents to reflect the time and trouble inherent in having to go to the post office and talk to an actual human to ship those instead of just handing them to a carrier!)

* Exceptions to the above: International packages consisting of more than five half/full bottles will be $13. (If the package goes over 6 ounces, the price jump is pretty hefty.) International packages consisting of fewer than 4 decants will stay $7.16 (since that's about the point at which the package goes over 2oz).

* Domestic orders consisting of more than five half/full bottles, more than 25 decants, or any combination that in my best guess of shipping weight will go over 6 ounces, will be $4 instead of $3.

I'm sorry for all you lovely international folk who will be paying more for postage because of that!
synecdochic: text: "let's face it, this is not the worst thing you've caught me doing" (marvel - let's face it)
[personal profile] synecdochic
Unless I say otherwise, assume that I'll be decanting all of the Lab's "unimpable" releases, with the exception of the monthly Lunacies. I'll try to get the signup post up within a day or two of the release's announcement; if it's been more than two days since the release was announced, feel free to poke me.

Unless otherwise specified at the time of signup, these are the assumptions all of my decant circles run with:

My basic operating policies, in no particular order )

If you're interested, I wrote up a Guide to Decanting that includes my process in detail.

Last edited: 9 Dec 2015